The time I need to prepare an order for shipping varies. For details, see individual items.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
To become a wholesale customer, you need to reach a minimum spend (excluding shipping and GST).
Can I See The Price List Before Signing Up?
Unfortunately, we cannot provide that to non-wholesale customers. However, once you an approved business/individual this information will be provided.
How can I apply?
Please email us information about your business, selling platforms and or bricks and motor stores. We will carefully review and respond to approved applicants. We reserve the right to deny and approve applications based on the best fit for Global Gumnuts and Nursery branding, and also discontinue wholesaling to any businesses who are found to not adhere to any of the listed terms and conditions.
Do you ship internationally?
Currently, we only ship to Australia.
How can I purchase if my business is outside of Australia?
If you are interested in exporting, we recommend you use a freight forwarder. Any freight forwarder of your choice can be used, as long as they have a location in Australia. We will be unable to assume responsibility for the products once they reach the freight fowarding system. This means that if they are damaged in transit or you wish to return the items once you have received them, we will be unable to assist you.
I want to try a product first before purchasing. How can I sample?
Unfortunately, we do not offer samples at this time. Instead, we recommend purchasing a smaller pack size to test what you think.